Terms of Service

Service

We provide booking and participation services for Zen experiences and related programs.

Prohibited actions

• Submitting false information
• Harassment, discrimination, or disruptive behavior
• Any unlawful or abusive use of the service

Cancellation policy

More than 48 hours before the start time: free cancellation with a full refund; date changes are available for a ¥3,000 fee. Within 48 hours of the start time: date changes are not available, and cancellations are non-refundable — you can still cancel from your booking management page. If the session is cancelled by us, all bookings will be fully refunded.

Disclaimer

We are not responsible for damages caused by unavoidable circumstances (weather, transportation issues, force majeure), except as required by law.