Privacy Policy

This Privacy Policy explains how The Other Sides collects, uses, and protects your information when you use our booking website and services.

Information we collect

We may collect the following information when you submit a booking request or complete payment:

• Name
• Email address
• Phone number
• Booking details (plan, date/time, participants, requests)
• Technical data (IP address, device/browser data) and cookie identifiers

How we use your information

• To respond to inquiries and provide booking/experience services
• To process payments and prevent fraud
• To communicate confirmations and service updates
• To analyze website usage and improve our services

Third-party services

We use third-party services such as Stripe for payment processing and Google Tag Manager / Google Analytics (GA4) for website analytics. These services may set cookies or collect technical identifiers to provide their functionality.

Cookies

We may use cookies and similar technologies to improve user experience, measure performance, and understand site usage. You can control cookie settings in your browser.

Sharing of information

We do not sell your personal information. We may share information with service providers only as needed to deliver the service (e.g., payment processing, analytics) or when required by law.

Contact

If you have questions about this Privacy Policy, please contact us at theothersides@the-other-sides.com.